Umai CRM / Leads from WhatsApp and Instagram
CRM for learning centers, schools and studios

Losing leads in WhatsApp and Instagram?

All your center chats in one system. Every lead has an owner and a reply deadline. Conversations stay with the center, not on the administrator's phone.

7 days of full access · No card required · We connect WhatsApp and Instagram together with you

★ 5.0 from 11 customer reviews 500+ centers registered in Umai Free support, no limit on students

How a lead gets lost

Three situations every center director knows.

01

An Instagram message at 10:40 pm

The administrator has gone home, and by morning the message is buried under new ones. Meanwhile the parent has signed up with the center next door.

02

The administrator left and took the chats along

Chats ran through a personal number. Who asked about prices, who was promised a callback: none of it stayed with the center.

03

Booked for a trial, but nobody sent a reminder

The booking lived in phone notes, and nobody set a reminder. The child did not show up, the teacher waited for nothing, and there was no sale.

How Umai plugs these gaps

Three screens from the administrator dashboard, as they look in everyday work.

Solution 1 of 3

Every message becomes a lead with an owner

  • A WhatsApp or Instagram message instantly creates a lead in the funnel
  • The lead gets an assigned administrator and a task with a deadline
  • The director sees all conversations and unanswered leads in one window
WhatsApp and Instagram in one queue
Solution 2 of 3

A robot sends the trial reminder. The AI bot replies once the administrator has left

  • The trial reminder goes to the parent automatically: the day before and a couple of hours before the lesson
  • No-show? The robot messages them and offers to pick another time
  • The AI bot answers questions about prices and the schedule in the evening and on weekends
The AI bot comes with the «AI centre management» plan
Solution 3 of 3

Chats stay in the student card, not on the administrator's phone

  • Message history sits next to attendance, the membership and payments
  • A new administrator opens the card and picks up the conversation where it left off
  • The center has one number, and staff personal phones stay out of it
History stays with the center

Test it on your own leads, not on a demo

We connect your WhatsApp and Instagram during the trial week. No card, no commitment.

Launch in 1–2 days without pausing your center

We make the move together: you keep running classes, we set up the system.

We connect your channels

On day one we link your center WhatsApp and Instagram to Umai. Chats work as before, but now they land in the system.

We move your data

Students, groups, memberships and remaining classes come over from your spreadsheets or previous CRM, free of charge. You check it, and you are ready to go.

We train your administrators

A short training session built around your processes, plus a knowledge base at hand. Questions that come up along the way go to our support chat, and it is free.

Centers that already moved their leads to Umai

Heads of kids centers and language schools on what changed after the switch.

«Our whole network of children's centers moved to Umai CRM — records, communication and payments are now in one place.»

Kamilla Shungarina Kinderly, a network of children's centers

«Before installing a CRM I studied and compared a lot of systems. Umai's main advantage is that every function we need is gathered in one system.»

Maksat Mukhtarov «Kerbez» learning center

«WhatsApp chats and automatic notifications took the load off our admins — more sign-ups, fewer missed classes.»

Director of OLS language center

One subscription per center. No extra fees for students or staff

Chats, the lead funnel, schedule, memberships, payments and teacher payroll are all included in the «Extended+» plan. As many students, groups and staff as you need.

Need only record-keeping, without the funnel and chats? Go with «Basic»: 41 $ per month when paid annually.

All plans and what they include →
Extended+ when paid annually
108 $ per month
  • WhatsApp and Instagram in one window, with an owner for every lead
  • Lead funnel: from the first message to a paid membership
  • Schedule, attendance, memberships and debts
  • Reminder robots for trial lessons and payments: 18 ready-made templates
  • Teacher payroll, online payments and mobile apps for staff and parents
Try free for 7 days

129 $ per month when paid monthly. A second branch is 10% cheaper. The AI bot that answers clients on its own comes with the «AI centre management» plan, 224 $ per month when paid annually.

Frequently asked questions

How do I connect WhatsApp? Do I need a new number?

We connect the number your center already uses: regular WhatsApp via QR code in a few minutes, WhatsApp Business API through our partner Aisar. You do not need a new number.

What about Instagram?

You need an Instagram business account linked to a Facebook page. We connect it together with you at launch, and Direct messages arrive in the same queue as WhatsApp.

What happens to old chats?

Past conversations stay on the phone. All new messages from the moment you connect go to Umai and are saved in the client card.

How many administrators can work in the chats?

As many as you like: there is no limit on staff. Everyone has their own login, every lead has an owner, and the director sees all conversations.

Which plan includes chats?

WhatsApp and Instagram chats, the lead funnel and robots are in the «Extended+» plan: 108 $ per month when paid annually or 129 $ when paid monthly. The AI bot that answers clients on its own is in the «AI centre management» plan. «Basic» covers record-keeping without the funnel or chats.

How much do setup and data migration cost?

Data migration and support are free on any plan. Turnkey onboarding is free on «Extended+» and «AI centre management» when paid annually; on «Basic» it is paid separately.

Still have
questions?

Message us on WhatsApp or leave your email — we'll help you find the right solution.

Test Umai on the leads your center actually gets

Signing up takes a minute, and you get 7 days of full access with no card. We will connect your WhatsApp and Instagram and move your data during the trial week itself.

Try free for 7 days No card required Try it