WhatsApp/Instagram + funnel
Leads don't get lost between chats and CRM: conversations, status and responsible person are always in one card. Managers see context and next steps without switching.
ΠΡΠ±Π΅ΡΠΈΡΠ΅ ΡΠ΅Π³ΠΈΠΎΠ½
ΠΡΠ±Π΅ΡΠΈΡΠ΅ ΡΠ·ΡΠΊ
Umai CRM vs Alfa CRM
Umai CRM is a vertical CRM for kids centers, clubs and studios: sales and communications (WhatsApp/Instagram), schedule, attendance, memberships and payments, teacher payroll, tasks and automation β all in one system.
Comparison table
Umai CRM vs Alfa CRM
Comparing by typical learning center tasks: communications, class tracking, finances, payroll, automation and scaling.
Criterion
Alfa CRM
Launch and onboarding
1β2 days
May require adaptation
Communications (WhatsApp/Instagram) ?
β
Depends on integrations
Schedule, groups and classes
β
β
Attendance, memberships, freezes
β
β
Payments, debts, financial reports
β
β
Teacher payroll
β
Depends on configuration
Auto notifications and robots ?
β
Via third-party services
Tasks and accountability tracking
β
Depends on setup
IP telephony ?
β
β
Branches, roles and access
β
Depends on plan
Total cost of ownership
Transparent subscription
Modules and add-ons
Support and implementation
β
General support
Data storage
β Kazakhstan
Russia, CIS
* Information about Alfa CRM features is sourced from the official website and public sources. Some features may require third-party provider integration and a separate subscription.
Scenarios where Umai CRM
delivers the most value
Practical scenarios that save administrators time daily and boost conversions.
Schedule and attendance
Classes are linked to payments and memberships β see remaining sessions, freezes and absences without recalculating. Group and workload reports in two clicks.
Payments and debts
All payments are linked to students and groups β clear what they pay for and who is overdue. Plan vs actual and revenue by branch.
Teacher payroll
Accruals are calculated by classes and rates β transparent rules and minimal manual edits. Flexible rates, bonuses, deductions.
Robots and tasks
Robots handle routine: the system creates tasks and reminders when events occur. Template comments and checklists.
Branches and access
Unified rules across the network, while each branch sees only its own data. Activity log for oversight.
Total cost of ownership
Subscription is only part of the cost. Consider implementation, support and your team's time.
Subscription
from 16,600 KZT/mo
Implementation
Free
Process setup
Built-in
Support
Included
Time to launch
1β2 days
Alfa CRM
Subscription
Depends on number of students
Implementation
May be required
Process setup
Via integrations
Support
General
Time to launch
Depends on setup
* Alfa CRM pricing is approximate, based on official plans as of 25.03.2026. Check with the vendor for current terms.
Stress-free migration from Alfa CRM
We'll transfer your student database, groups, memberships and class balances.
We'll train your staff β launch in 1β2 days.
1
Audit
setup and goals
We identify the most important processes and finalize the launch plan.
2
Data
import
We transfer students, groups, memberships and class balances (according to the agreed structure).
3
Integrations
if needed
We connect WhatsApp/Instagram and telephony, configure incoming messages to land in the right cards.
4
Training
and quick launch
We show scenarios to administrators and managers, launch the pilot and establish workflows.
IMPORTANT: conversation history and data format from the old CRM can be partially transferred β it depends on the source and integrations. We'll discuss upfront what we migrate "as is" and what starts fresh in Umai from launch day.
Want to test
UMAI CRM for your business?
Sign up and get a 7-day free trial immediately. Full functionality, no restrictions. Our support team will help with setup if needed.
Frequently
asked
questions
How long does migration from Alfa CRM take?
Usually 1β2 business days: we agree on a plan, prepare the export, import data and conduct initial training.
What data can be transferred from Alfa CRM?
Typically we transfer students, groups, memberships and class balances, as well as directories. The scope depends on your export and current setup.
How does Umai CRM differ from Alfa CRM?
Umai is a vertical CRM for learning centers: built-in communications (WhatsApp/Instagram), teacher payroll and robots (tasks, reminders, comments) linking sales, classes and finances.
Is Umai suitable instead of Alfa CRM for a multi-branch network?
Yes. Umai scales across multiple branches, provides unified settings, network-wide reporting and transparent access rules.
Can I connect WhatsApp and Instagram?
Yes, via official integrations. We'll suggest the right option and help connect so that conversations are logged in lead and student cards.
Will conversation history be transferred?
It depends on the source and integration provider. Full history transfer is often limited, but new dialogs after launch will be recorded in Umai.
Where is client data stored?
Umai is a local product: data is hosted on servers in Kazakhstan, with backups and access control.
Can I start with a pilot and then scale?
Yes. Typically you start with one branch/direction, establish processes and then scale across the network.
How much does migration cost and what's included?
Depends on data volume and your processes. Usually the launch includes structure agreement, database transfer, basic setup and team training. We'll give an exact estimate after a short audit.
Can roles/access be configured and is there an activity audit?
Yes. Umai has roles and access rights, plus activity tracking β this helps work securely as a team and manage branches.
Still have
questions?
Message us on WhatsApp or leave your email β we'll help you find the right solution.
CRM selection verdict
If your daily work involves WhatsApp/Instagram, schedules, attendance, payments and payroll β what matters is not "just a CRM" but a system where everything is connected.
Choose Umai CRM if
You need a vertical CRM tailored to learning center processes with a quick launch without complex setup.
- Sales happen via WhatsApp/Instagram, accountability tracking matters
- You need attendance, memberships, freezes and class balance tracking
- Teacher payroll and transparent reports are important
- You need robots: tasks, reminders, auto-comments
- You need roles/access and activity tracking for team/branches
Alfa CRM
Alfa CRM may be a fit if
Basic tracking is enough and you're ready to set up communications and automation via external solutions.
- The system is already set up and the team is used to the interface
- Communications are managed separately (messengers/calls)
- You're ready to assemble automation via modules and integrations
- No need for a unified pipeline: sales β classes β payroll
Not sure which to choose?
We'll demo Umai on your scenario: how we handle leads, calculate attendance and payroll, and which robots save admin time.
BOOK A CONSULTATION βThis comparison was prepared by the Umai CRM team based on public sources, user scenarios and internal analysis as of 25.03.2026. Features, pricing and terms of third-party services may change. If you represent Alfa CRM and believe any data needs correction, contact us to update the information.
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