Group classes on schedule
In Umai, the schedule is built around groups and programs, not around booking with a specialist β the teacher sees the whole class, not individual slots.
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ΠΡΠ±Π΅ΡΠΈΡΠ΅ ΡΠ·ΡΠΊ
Umai CRM vs Altegio
Altegio is a popular platform for the service industry and online client booking. Umai CRM is a specialized system for learning centers. We compare features, pricing and convenience for education business tasks.
Comparison table
Umai CRM vs Altegio
Altegio is built for booking clients with specialists (beauty, fitness, healthcare). Umai CRM is purpose-built for learning centers with group classes, memberships and teacher payroll.
Criterion
Altegio
Launch and onboarding
1β2 days
Usually 3β7 days
CRM and sales funnel
β
β service industry oriented
Communications (WhatsApp/Instagram) ?
β
β via integrations
Schedule, groups and classes
β
Oriented toward individual booking with a specialist
Attendance, memberships, freezes
β
β memberships available, freezes may require extra setup
Payments, debts, financial reports
β
β focus on cash register operations
Teacher payroll
β
Commission calculation, oriented toward specialists/masters
Tasks and automation ?
β
Automatic notifications, no task workflow for managers
Branches, roles and access
β
β chain management
Total cost of ownership
Transparent subscription
Depends on number of employees
Data storage in Kazakhstan
β
Kazakhstan
Europe (Hungary)
* Some features may require an active integration with a third-party provider and a separate subscription. Competitor information is provided in general terms.
Scenarios where Umai CRM delivers maximum value
compared to Altegio
Altegio works great for booking clients with specialists. But if your business is a learning center with group classes, these scenarios show the difference.
Attendance and memberships
Classes are linked to payments and memberships β you can see balances, freezes and absences without recalculations.
Payments and debts
All payments are tied to the student and group β it's clear what is being paid for and who is overdue.
Teacher payroll
Payroll is calculated by classes and teacher rates, not by service commission β transparent rules for learning centers.
Tasks and robots
Robots handle the routine: the system assigns tasks and sends reminders when events happen β not just SMS appointment reminders.
WhatsApp/Instagram + funnel
The funnel and conversations live in one card β the manager sees context and the next step without switching.
Total cost of ownership
The subscription is only part of the cost. It's important to consider implementation, support and your team's time.
Subscription
from 16,600 βΈ/mo
Implementation
Free
Process setup
Already built in
Support
Included
Time to launch
1β2 days
Altegio
Subscription
from ~5,000 βΈ/mo (depends on number of employees)
Implementation
Self-service or paid service
Process setup
Requires adaptation for education
Support
Included (knowledge base + chat)
Time to launch
3β7 days
Stress-free migration from Altegio
We'll help transfer your student database, groups, memberships and class balances.
We'll train your staff β launch in 1β2 days.
1
Audit
setup and goals
We understand which processes matter most and create a launch plan.
2
Data
import
We transfer students, groups, memberships and class balances (by agreed structure).
3
Integrations
as needed
We connect WhatsApp, Instagram and telephony, setting up incoming messages to land in the student card.
4
Training
and quick launch
We walk admins and the manager through scenarios, launch the pilot and establish workflow rules.
IMPORTANT: Altegio allows exporting basic client information. Appointment history and data format can be partially transferred β depends on the source and integrations. We'll discuss upfront what gets transferred as-is and what starts fresh in Umai from launch day.
Want to test
UMAI CRM for your business?
Sign up and get a 7-day free trial immediately. Full functionality, no restrictions. Our support team will help with setup if needed.
Frequently
asked
questions
How is Umai CRM different from Altegio?
Umai CRM is purpose-built for learning centers: groups, program-based schedule, attendance, memberships with freezes, teacher payroll by classes, tasks and robots. Altegio is a service industry platform focused on individual client booking with specialists (beauty, fitness, healthcare).
Can you manage groups and class schedules in Altegio?
Altegio supports group bookings, but its schedule is oriented around slots and booking with a specialist. In Umai CRM, the schedule is built around groups and learning programs β the teacher sees the whole class, membership balances and attendance in one place.
Does Altegio have attendance tracking and membership freezes?
Altegio supports memberships and visit tracking. Membership freezes may require additional setup. In Umai CRM, freezes, absences and class balances are built-in features requiring no configuration.
How is teacher payroll calculated in Altegio vs Umai?
Altegio calculates specialist commissions and rewards based on service cost β a model common for salons. In Umai CRM, teacher payroll is calculated by classes conducted, rates and student count β a model designed for learning centers.
Is Altegio suitable for a multi-branch learning center?
Altegio supports chain management and data synchronization between locations. However, for certain learning center tasks (curricula, group scheduling, teacher payroll by classes) additional setup and adaptation may be needed.
Can you connect WhatsApp and Instagram to Altegio?
Altegio supports messenger integration via third-party services. In Umai CRM, WhatsApp and Instagram conversations are built into the student/lead card β the manager sees the conversation history and funnel in one window.
Where is data stored in Altegio?
Altegio is based in Hungary (Budapest) and stores data on European servers. Umai CRM stores data in Kyrgyzstan, which may be important for compliance with local personal data legislation.
How to transfer the database from Altegio to Umai CRM?
Altegio allows exporting basic client information (names, phones, emails). The Umai team will help import data, set up groups and memberships and train staff. The entire migration usually takes 1β3 days.
What is the total cost of ownership for Altegio and Umai CRM?
Altegio pricing depends on the number of employees and starts from ~5,000 βΈ/mo. Umai CRM starts from 16,600 βΈ/mo with free implementation, built-in support and learning center processes out of the box. When choosing, consider not just the subscription but also time spent adapting the system for education.
Can I try Umai CRM for free?
Yes, Umai CRM offers a free trial period. You can register, upload your student database and test all features on your learning center's real data.
Still have
questions?
Write to us on WhatsApp or leave your email β we'll help you figure things out and find the right solution.
CRM selection verdict
Both systems work well in their niches. The question is β which niche is yours.
Choose Umai CRM if
Your business is a learning center, and you need a full workflow from first inquiry to teacher payroll calculation.
- You need a unified workflow: lead β enrollment β classes β payments β payroll
- Schedule is built around groups and learning programs, not time slots
- You need attendance, memberships, freezes and class balances
- It's important to see debts/revenue and calculate teacher payroll by classes
- You need tasks for responsible staff and automation (robots, comments)
- Data storage in Kazakhstan is important
Altegio
Choose Altegio if
Your business is closer to the service industry, where clients book appointments with specialists at specific times.
- Your main model is individual client booking with masters/specialists
- You need an online booking system with a website widget
- Inventory management of consumables is important (beauty, healthcare)
- You need a loyalty program with bonuses and gift cards
- Business operates in multiple countries and needs an international platform
Not sure which to choose?
We'll show Umai on your scenario: how we manage leads, calculate attendance and payroll, and which robots save admin time.
BOOK A CONSULTATION βThis comparison was prepared by the Umai CRM team based on public sources, user scenarios and internal analysis as of 25.03.2026. Features, pricing and terms of third-party services may change. If you represent Altegio and believe any information needs correction, please contact us.
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