Mobile app for your team
Admins and teachers work in native iOS/Android apps β schedule, attendance and tasks are always at hand, even without a computer.
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Umai CRM vs Paraplan
Both solutions are built for learning centers. We compare feature depth, mobile apps, integrations and total cost of ownership β so you can choose the CRM that covers all your center's needs.
Comparison table
Umai CRM vs Paraplan
Both products target learning centers β below we show where they overlap and where they differ.
Criterion
Paraplan
Launch & onboarding
1β2 days
Usually 1β3 days
CRM & sales funnel
β
β
Communications (WhatsApp/Instagram) ?
β
β via Teletype service (extra charge)
Schedule, groups & classes
β
β
Attendance, memberships, freezes
β
β
Payments, debts, financial reports
β
β
Teacher payroll
β
β
Mobile app (iOS/Android) ?
β Admin + Student
No native app, mobile web version
Student portal
β App + web
β Web portal
Tasks & automation ?
β
β Task planner, auto-notifications (SMS/email)
Branches, roles & access
β
β "Network" plan (extra charge per branch)
IP telephony
β
β Sipnet, Novofon, Mango Office
Online payment (Kaspi, acquiring)
β Kaspi Pay, KZ banks
Modulbank (RU acquiring)
Total cost of ownership
Transparent subscription
from 990 RUB/mo; messengers β extra
Data storage in Kazakhstan
β Kazakhstan
Servers in Russia
* Some features may require an active integration with a third-party provider and a separate subscription. Competitor information is provided in general terms.
Scenarios where Umai CRM shines brighter
Paraplan covers the basics of a learning center. Umai goes further β with native apps, deep integrations and automation.
App for students and parents
Students see the schedule, pay for memberships and receive notifications in the app β no need to open a browser.
WhatsApp/Instagram + funnel
Funnel and chat live in one card β the manager sees context and the next step without switching and without third-party services.
Payments via Kaspi and local banks
Parents pay via Kaspi Pay and Kazakh acquiring. Payments are linked to the student and group β it's clear who paid.
Robots & automation
Robots assign tasks, send reminders and change statuses by events β routine is handled by the system.
Branches & access control
Unified rules for the network, yet each branch sees only its own data. Activity log for oversight.
Total cost of ownership
The subscription is only part of the cost. Consider integrations, mobile apps and availability of payment systems in your region.
Subscription
from 16,600 KZT/mo
Implementation
Free
Mobile apps
Included
Messengers
Included
Time to launch
1β2 days
Paraplan
Subscription
from 990 RUB/mo (Start plan)
Implementation
Free
Mobile apps
No native app
Messengers
Via Teletype (extra charge)
Time to launch
1β3 days
Migrate from Paraplan stress-free
We'll help transfer your student database, groups, memberships and remaining classes.
We'll train your staff β launch in 1β2 days.
1
Audit
setup & goals
We identify the most critical processes and create a launch plan.
2
Data
import
We transfer students, groups, memberships and remaining classes (per agreed structure).
3
Integrations
if needed
We connect WhatsApp, Instagram and telephony, configuring incoming messages to land in the right card.
4
Training
& quick launch
We walk admins and managers through the scenarios, launch the pilot and establish workflow rules.
IMPORTANT: chat history and data format from the old CRM can be partially transferred β it depends on the source and integrations. We'll discuss upfront what gets migrated as-is and what starts fresh in Umai.
Want to test
UMAI CRM for your business?
Sign up and get a 7-day free trial immediately. Full functionality, no restrictions. Our support team will help with setup if needed.
Frequently
asked
questions
What is the main difference between Umai CRM and Paraplan?
Both products are built for learning centers, but Umai offers native mobile apps for admins and students, built-in messengers without third-party services and local data storage in Kazakhstan. Paraplan is a Russian product with a mobile web version and messengers via the Teletype service.
Does Paraplan have a mobile app?
As of the publication date, Paraplan does not have a native mobile app for iOS/Android. Instead, it offers a responsive web version for browsers. Umai CRM provides separate native apps for admins and for students/parents.
Can I migrate data from Paraplan to Umai CRM?
Yes. We'll help export the student database, groups and memberships from Paraplan and import them into Umai. Migration usually takes 1β3 days including team training.
How are messengers connected in Umai and Paraplan?
In Umai CRM, WhatsApp and Instagram are connected directly β chats appear in the student card. In Paraplan, messengers (WhatsApp, Telegram, Viber) work via the third-party Teletype service, which usually requires an additional fee.
How does pricing compare?
Paraplan subscription starts from 990 RUB/mo (Start plan, up to 80 clients, no integrations). Business plan with integrations β from 2,550 RUB/mo. Umai CRM β from 16,600 KZT/mo with mobile apps, messengers and support included. The total cost depends on the feature set you need.
Where is data stored?
Umai CRM stores data on servers in Kazakhstan, which may be important for compliance with local personal data legislation. Paraplan servers are located in Russia.
Does Paraplan support Kaspi payments?
As of the publication date, Paraplan is focused on the Russian market and uses Russian acquiring (Modulbank). Integration with Kaspi Pay and Kazakh payment systems may not be available. Umai CRM supports Kaspi Pay and local banks.
Does Paraplan's Start plan have limitations?
The Start plan is limited to 80 clients, 1 branch and does not include integrations (messengers, telephony, student portal, booking widget). For full functionality, you typically need the Business plan.
Is Paraplan suitable for learning centers in Kazakhstan?
Paraplan is a Russian product focused on the Russian market. It may work if local data storage, Kaspi payments and a native mobile app are not critical. Umai CRM was originally built for the Kazakhstan and Central Asia market.
Can I try Umai CRM for free?
Yes, Umai CRM offers a free trial period. You can sign up and test all features β schedule, memberships, sales funnel, messengers and mobile apps β at no charge.
Still have
questions?
Write us on WhatsApp or leave your email β we'll help you figure it out and find the right solution.
CRM selection verdict
Both solutions specialize in learning centers β the choice depends on your region, need for mobile apps and integrations.
Choose Umai CRM if
You need a unified pipeline from lead to teacher payroll with native mobile apps and local data storage.
- You need native mobile apps for admins and students
- Direct WhatsApp and Instagram integration without third-party services is important
- You need payments via Kaspi Pay and Kazakh banks
- Local data storage in Kazakhstan matters
- You need robots, assignee tasks and full automation
- You operate in Kazakhstan or Central Asia
Paraplan
Choose Paraplan if
Paraplan is a specialized CRM for learning centers focused on the Russian market with an affordable entry price.
- Your learning center operates in Russia and uses Russian payment systems
- A mobile web version instead of a native app is acceptable
- Messengers via the third-party Teletype service are an acceptable option
- You need a budget start from 990 RUB/mo for a small center
- Registration in the domestic software registry (for Russian government institutions) is important
Not sure which to choose?
We'll show you Umai on your scenario: how we manage leads, track attendance and payroll, and which robots save admin time.
BOOK A CONSULTATION βThis comparison was prepared by the Umai CRM team based on public sources, user scenarios and internal analysis as of 25.03.2026. Features, plans and terms of third-party services may change. If you represent Paraplan and believe any data needs correction, please contact us.
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